At GWC Tech Hub LLC, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or interact with us.
By using our website or services, you consent to the practices described in this policy.
1. Who We Are
GWC Tech Hub LLC is a registered technology company in Nigeria and the United Kingdom, specializing in software development, app design, e-commerce, fintech, education, and digital marketing.
📍 Nigeria Office: Abuja, Nigeria
📍 UK Office: London, United Kingdom
🌐 Website: https://gwctechhub.com.uk
📧 Email: privacy@gwctechhub.org
2. Data We Collect
We may collect the following categories of information:
a. Personal Data
Name, email address, phone number
Billing and payment details
Business or company information
Account login information
b. Technical Data
IP address, browser type, operating system
Pages visited, time spent, device data
Referrer URLs and clickstream data
c. Usage Data
Website interactions, service usage
Communication preferences
d. Media Uploads
If you upload images or files, please ensure they do not include location data (EXIF GPS). Other users can extract data from uploaded images.
3. How We Use Your Data
We use your data to:
Provide and manage services
Personalize your experience
Process payments and transactions
Send updates, marketing, and newsletters (with consent)
Improve website performance and analytics
Comply with legal obligations
4. Legal Basis for Processing (GDPR)
We process personal data under the following legal bases:
Consent (e.g., newsletters)
Contractual necessity (e.g., service delivery)
Legal obligation (e.g., tax compliance)
Legitimate interest (e.g., business analysis)
5. Cookies
We use cookies and similar technologies to:
Enable core functionality
Improve website performance
Personalize content
Track analytics and usage
You can manage or disable cookies via your browser. Details are provided in Annex A (Cookies Policy).
6. Embedded Content from Other Websites
Articles or posts may include embedded content (e.g., YouTube videos, images, ads).
Such content behaves as if you visited the external website. These websites may:
Collect data
Use cookies
Embed third-party tracking (Please review their respective privacy policies).
7. Sharing and Disclosure
We do not sell personal data. We may share data with:
Trusted service providers
Payment processors
Legal authorities (when required)
Business affiliates (with consent)
All third parties are contractually required to protect your data.
8. Data Retention
We retain personal data only as long as needed for business, legal, or regulatory purposes. Data is securely deleted when no longer necessary.
9. International Transfers
We may transfer data between Nigeria, the UK, and other jurisdictions. Such transfers comply with international data protection laws.
10. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your data
Withdraw consent
Object to processing
Request data portability
To exercise rights: privacy@gwctechhub.org
11. Data Security
We implement strong technical and organizational safeguards to prevent unauthorized access, misuse, or disclosure of data.
12. Updates to This Policy
We may update this Privacy Policy periodically. All changes will be posted with the updated effective date.
13. Non-Refund Policy
At GWC Tech Hub Limited, we are dedicated to providing high-quality products and services to our valued customers. To ensure clarity and transparency regarding our non-refund policy.
Read Our: Non-Refund Policy
Annex A: Detailed Cookies Policy
1. What Are Cookies?
Cookies are small text files stored on your device to improve functionality and user experience.
2. Types of Cookies We Use
Essential Cookies: Necessary for basic functionality.
Analytical Cookies: Used to track performance and usage.
Functional Cookies: Store preferences and settings.
Advertising Cookies: Track behavior for relevant ads.
3. Third-Party Cookies
Third-party services (e.g., Google Analytics, Meta Pixel) may set cookies to measure traffic and marketing effectiveness.
4. Managing Cookies
You can:
Accept or reject cookies
Delete stored cookies
Adjust preferences in browser settings
For more information: https://www.aboutcookies.org
Annex B: Data Processing Agreement (DPA)
This DPA forms part of the Privacy Policy and outlines how GWC Tech Hub LLC (the “Processor”) handles personal data on behalf of clients (the “Controller”).
1. Scope
This DPA applies to all data processed for service delivery, including software, websites, marketing, and app development.
2. Roles and Responsibilities
Controller: Determines the purpose of data processing.
Processor: Processes data only per the Controller’s written instructions.
3. Data Processing Principles
GWC Tech Hub LLC will:
Process data lawfully and transparently
Use data only for agreed purposes
Maintain confidentiality and security
Assist the Controller in fulfilling data subject rights
4. Sub-Processors
We may engage sub-processors for hosting, analytics, and email services. Each sub-processor is bound by strict confidentiality obligations.
5. Security Measures
We implement:
Data encryption
Access control
Regular audits
Secure storage and backups
6. Data Breach Notification
In the event of a breach, we will notify the Controller within 72 hours, providing details and outlining remedial steps.
7. Data Retention & Deletion
Data will be deleted or returned upon termination of the agreement unless required by law.
8. International Transfers
Transfers outside the user’s jurisdiction will comply with standard contractual clauses and applicable regulations.
9. Governing Law
This DPA is governed by the Nigerian Data Protection Regulation (NDPR), GDPR, and applicable laws.
This Privacy Policy + Annexes ensures your compliance with:
NDPR (Nigeria)
GDPR (EU/UK)
CCPA (California)