These Terms and Conditions (“Terms”) govern the provision, purchase, access, licensing, subscription, development, delivery, and use of products and services provided by GWC Tech Hub Limited (“GWC Tech Hub,” “the Company,” “we,” “us,” or “our”).
These Terms apply to all clients, customers, subscribers, partners, and users (“Client,” “Customer,” “User,” “you,” or “your”) who engage GWC Tech Hub Limited for any product or service, including but not limited to website development, web applications, mobile applications, software development, software-as-a-service (SaaS), digital marketing, branding, graphic design, IT consulting, cloud services, hosting, domain management, maintenance, technical support, training, and other technology-related products and services.
By signing a proposal, quotation, invoice, service agreement, project agreement, purchase order, or other contract issued by GWC Tech Hub Limited, making any payment, subscribing to a product, or otherwise using our products or services, you acknowledge that you have read, understood, and agreed to these Terms.
1. SCOPE OF SERVICES
GWC Tech Hub Limited provides technology, software, digital, consulting, marketing, educational, and related services, which may include:
- Website design and development;
- Web application development;
- Mobile application development;
- Custom software development;
- Software-as-a-Service (SaaS) products;
- UI/UX design;
- E-commerce development;
- Digital marketing and advertising;
- Search engine optimization (SEO);
- Social media management;
- Branding and graphic design;
- Domain registration and management;
- Web hosting and cloud services;
- Software maintenance and technical support;
- IT consulting and digital transformation;
- Technology education and professional training; and
- Any other products or services offered by GWC Tech Hub Limited from time to time.
The exact scope, deliverables, timeline, pricing, and specifications for a particular project may be contained in a separate proposal, quotation, invoice, Service Level Agreement (SLA), Product Requirements Document (PRD), Software Requirements Specification (SRS), contract, or other written agreement.
Where there is a conflict between these general Terms and a specific written agreement signed by GWC Tech Hub Limited and the Client, the specific written agreement shall prevail to the extent of the conflict.
2. PROJECT COMMENCEMENT
A project shall commence after the Client has:
a. Accepted the applicable proposal, quotation, or agreement;
b. Paid the required initial deposit or agreed project fee; and
c. Provided all necessary information, content, credentials, documentation, approvals, and other materials reasonably required to begin the project.
Project timelines may be extended where delays are caused by the Client’s failure to provide required information, feedback, approval, payment, access credentials, or other necessary resources.
3. FEES AND PAYMENT
All fees shall be as stated in the applicable quotation, invoice, proposal, subscription plan, or service agreement.
Unless otherwise agreed in writing:
a. The Client shall pay all invoices on or before their stated due dates.
b. Any required initial deposit must be paid before work commences.
c. Milestone payments must be made according to the agreed project schedule.
d. Final payment shall become due upon completion or delivery of the project, or at such other time as agreed in writing.
e. GWC Tech Hub Limited may suspend development, hosting, maintenance, support, access, deployment, or any other service where payment remains overdue.
f. Any applicable taxes, transaction fees, payment processing charges, or statutory charges may be payable by the Client unless expressly included in the quoted price.
Payment obligations shall not be cancelled solely because the Client delays launching, publishing, deploying, using, or commercially exploiting a completed project.
4. PROJECT DELIVERY AND ACCEPTANCE
A project shall be considered delivered when GWC Tech Hub Limited:
a. Deploys the project to an agreed production or staging environment;
b. Provides the Client with access to the completed product;
c. Sends the project files or relevant deliverables to the Client;
d. Notifies the Client that the project is substantially complete and available for review; or
e. Otherwise fulfils the agreed delivery requirements.
The Client shall inspect and test the deliverables within the review period stated in the applicable agreement.
Where no review period is expressly stated, the Client shall notify GWC Tech Hub Limited of any material defects within fourteen (14) days of delivery.
Requests for additional features or modifications outside the agreed project scope may be treated as a change request and may attract additional fees.
5. CLIENT RESPONSIBILITIES
The Client agrees to:
- Provide accurate and complete information required for the project;
- Provide feedback and approvals within reasonable timelines;
- Ensure that all content, images, trademarks, logos, data, documents, and other materials supplied to GWC Tech Hub Limited are lawfully owned, licensed, or authorized for use;
- Pay all agreed fees when due;
- Maintain the confidentiality and security of account credentials provided to the Client;
- Use GWC Tech Hub Limited’s products and services only for lawful purposes; and
- Comply with all applicable laws, regulations, licences, and third-party platform requirements relevant to the Client’s business.
GWC Tech Hub Limited shall not be liable for delays caused by the Client’s failure to meet these responsibilities.
6. INTELLECTUAL PROPERTY AND OWNERSHIP
6.1 Client-Owned Materials
The Client retains ownership of pre-existing materials supplied to GWC Tech Hub Limited, including the Client’s registered trademarks, logos, proprietary content, business data, customer information, and other materials owned by the Client before commencement of the project.
The Client grants GWC Tech Hub Limited a limited licence to use such materials solely as reasonably necessary to perform the contracted services.
6.2 GWC Tech Hub Pre-Existing Intellectual Property
GWC Tech Hub Limited retains ownership of its pre-existing intellectual property, including proprietary frameworks, software libraries, development tools, methodologies, templates, modules, APIs, processes, reusable source code, algorithms, know-how, documentation, and technology developed independently of a specific Client project.
Unless otherwise agreed in writing, the Client receives only the rights necessary to use such intellectual property as incorporated into the final deliverable.
6.3 Custom Project Ownership
Unless otherwise expressly agreed in writing, ownership of intellectual property specifically created as a custom deliverable for the Client shall transfer to the Client only after GWC Tech Hub Limited has received full and final payment of all fees due for the project.
Until full payment is received, all transferable rights in unpaid deliverables created by GWC Tech Hub Limited shall remain with GWC Tech Hub Limited to the fullest extent permitted by applicable law.
Payment of a deposit, partial payment, or milestone payment does not constitute full transfer of ownership unless expressly agreed in writing.
7. NON-PAYMENT, SUSPENSION, AND RIGHTS OVER UNPAID PROJECTS
7.1 Failure to Pay
Where a Client fails or refuses to pay any outstanding balance after the completion or delivery of a website, application, software platform, or other project, GWC Tech Hub Limited may issue written notice demanding payment.
GWC Tech Hub Limited may, subject to the applicable agreement and law:
a. Suspend hosting, maintenance, updates, support, or other ongoing services;
b. Restrict access to Company-owned infrastructure or services;
c. Withhold the transfer of source code, administrative credentials, repositories, deployment files, documentation, licences, or intellectual-property rights that have not yet contractually transferred to the Client;
d. Terminate licences granted in respect of unpaid deliverables, where legally and contractually permissible;
e. Pursue recovery of the outstanding amount through lawful debt-recovery or legal proceedings; and
f. Exercise any other contractual or legal remedy available to the Company.
7.2 Six-Month Non-Payment Provision
If a Client fails or refuses to settle the full outstanding balance for a completed and delivered website, mobile application, web application, software product, or other digital project for a continuous period of six (6) months after payment becomes due, despite reasonable written demands for payment, GWC Tech Hub Limited reserves the right, to the extent permitted by the applicable project agreement and law, to commercially exploit, market, license, modify, repurpose, rebrand, resell, or otherwise use those portions of the unpaid project in which ownership or intellectual-property rights remain vested in GWC Tech Hub Limited.
Before exercising this right, GWC Tech Hub Limited shall provide the Client with a final written notice and a reasonable opportunity to settle the outstanding balance.
This provision shall not authorize GWC Tech Hub Limited to sell, disclose, transfer, or commercially exploit the Client’s confidential information, personal data, customer database, trade secrets, registered trademarks, proprietary content, or other intellectual property independently owned by the Client.
Where commercially practicable, Client-owned branding, confidential information, personal data, and proprietary materials shall be removed before an unpaid Company-owned project or component is marketed, licensed, repurposed, or sold.
Where the parties have expressly agreed in writing that ownership of the project transferred to the Client before full payment, GWC Tech Hub Limited shall not rely on this clause to sell or transfer intellectual property already legally owned by the Client, but may pursue other lawful remedies for recovery of the outstanding debt.
7.3 Payment After Commercial Disposal
Where GWC Tech Hub Limited lawfully sells or licenses an unpaid project pursuant to Clause 7.2, any treatment of proceeds and any remaining outstanding debt shall be determined in accordance with the applicable project agreement and applicable law. GWC Tech Hub Limited shall not obtain double recovery of the same debt beyond amounts lawfully recoverable, including any applicable costs, interest, or damages.
8. ABANDONED PROJECTS
A project may be considered abandoned where the Client fails, for a prolonged period, to:
a. Provide required content or information;
b. Respond to material project communications;
c. Provide necessary approvals;
d. Make agreed milestone payments; or
e. Otherwise fulfil obligations necessary for project completion.
GWC Tech Hub Limited may issue written notice before classifying a project as abandoned.
Restarting an abandoned project may attract additional fees and may be subject to revised timelines, pricing, and resource availability.
9. REVISIONS AND CHANGE REQUESTS
The Client is entitled only to the revisions included in the applicable project package or agreement.
Any work requested outside the agreed scope, including new features, significant redesigns, additional integrations, new pages, or substantial changes to previously approved work, may be treated as additional work and invoiced separately.
GWC Tech Hub Limited shall not be required to commence additional work until the Client approves any applicable additional fees.
10. THIRD-PARTY SERVICES
Projects may rely on third-party services, including:
- a. Payment gateways;
- Cloud hosting providers;
- Domain registrars;
- App stores;
- Social media platforms;
- Advertising networks;
- APIs;
- Plugins and software libraries; and
- Other external technology providers.
GWC Tech Hub Limited does not control third-party services and shall not be liable for their outages, policy changes, account suspensions, pricing changes, service discontinuation, security incidents, or other actions beyond the Company’s reasonable control.
The Client may be responsible for third-party subscription, licensing, hosting, domain, API, and transaction fees unless otherwise agreed.
11. HOSTING AND DOMAIN SERVICES
Where GWC Tech Hub Limited provides hosting or domain-management services, such services may be subject to recurring renewal fees.
The Client is responsible for paying renewal fees before their due dates.
Failure to renew may result in suspension, expiration, or loss of the relevant service. GWC Tech Hub Limited does not guarantee recovery of an expired domain name where the domain has been released or registered by another party.
12. SOFTWARE-AS-A-SERVICE AND SUBSCRIPTION PRODUCTS
Where the Client subscribes to a GWC Tech Hub Limited software product or SaaS platform:
- The Client receives a limited, non-exclusive, non-transferable right to use the service during the active subscription period;
- The Client does not acquire ownership of the underlying software, source code, infrastructure, or proprietary technology unless expressly agreed in writing;
- Subscription fees must be paid according to the selected billing cycle;
- Access may be suspended or terminated for non-payment, abuse, fraud, unlawful activity, or material breach of these Terms; and
- Features, pricing, and service availability may be modified from time to time, subject to applicable contractual commitments and reasonable notice where appropriate.
13. DIGITAL MARKETING AND ADVERTISING
GWC Tech Hub Limited may provide marketing, SEO, advertising, social media, branding, and promotional services.
The Client acknowledges that marketing outcomes depend on multiple factors outside the Company’s control.
Unless expressly guaranteed in a signed written agreement, GWC Tech Hub Limited does not guarantee:
- A specific number of sales or customers;
- Specific revenue or profit;
- Specific search engine rankings;
- Social media virality;
- Advertising approval by third-party platforms; or
- Any specific return on advertising spend.
Advertising budgets paid to third-party platforms may be separate from GWC Tech Hub Limited’s professional service fees.
14. CONFIDENTIALITY
Each party shall take reasonable measures to protect confidential information received from the other party.
Confidential information shall not include information that:
- Is publicly available through no breach of these Terms;
- Was lawfully known to the receiving party before disclosure;
- Is independently developed without use of the disclosing party’s confidential information; or
- Must be disclosed pursuant to law, regulation, or a valid order of a competent authority.
The confidentiality obligations under this section shall survive termination of the business relationship.
15. DATA PROTECTION AND PRIVACY
GWC Tech Hub Limited shall process personal data in accordance with applicable data-protection and privacy laws.
Clients are responsible for ensuring that personal data collected through websites, applications, software, and digital platforms developed for them is collected and processed lawfully.
Where GWC Tech Hub Limited processes personal data on behalf of a Client, the parties may enter into a separate Data Processing Agreement where required.
Nothing in these Terms authorizes the sale or unauthorized disclosure of personal data belonging to a Client or the Client’s users.
16. PORTFOLIO AND MARKETING RIGHTS
Unless prohibited by a written confidentiality or non-disclosure agreement, GWC Tech Hub Limited may identify the Client as a customer and display non-confidential aspects of completed work in its portfolio, case studies, presentations, proposals, website, social media channels, and marketing materials.
This right does not permit GWC Tech Hub Limited to disclose confidential information, personal data, trade secrets, or other legally protected information.
17. WARRANTIES
GWC Tech Hub Limited shall use reasonable professional skill and care in delivering its services.
Except as expressly stated in a written agreement, products and services are provided subject to applicable law without additional warranties, whether express or implied.
The Company does not warrant that every software product, website, application, or digital service will operate without interruption or error under all circumstances, particularly where issues arise from third-party services, external infrastructure, unauthorized modifications, cyber incidents, or factors outside the Company’s reasonable control.
18. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, GWC Tech Hub Limited shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from the use or inability to use its products or services, including loss of profits, revenue, business opportunity, goodwill, or data, except where such limitation is prohibited by law.
Where liability cannot legally be excluded, the Company’s aggregate liability in connection with a particular service shall, to the extent permitted by law, be limited to the amount paid by the Client to GWC Tech Hub Limited for the specific service giving rise to the claim.
Nothing in these Terms shall exclude or limit liability that cannot lawfully be excluded or limited.
19. INDEMNITY
The Client agrees, to the extent permitted by law, to indemnify GWC Tech Hub Limited against third-party claims, losses, damages, and reasonable costs arising from:
- Content or materials supplied by the Client that infringe third-party rights;
- The Client’s unlawful use of a product or service;
- The Client’s violation of applicable laws or regulations; or
- The Client’s material breach of these Terms.
20. TERMINATION
Either party may terminate a service in accordance with the applicable agreement.
GWC Tech Hub Limited may suspend or terminate services where the Client:
- Materially breaches these Terms;
- Fails to make required payments;
- Uses the Company’s services for unlawful, fraudulent, or abusive activities;
- Attempts to compromise the security or integrity of the Company’s systems; or
- Otherwise acts in a manner that exposes the Company to material legal or regulatory risk.
Termination shall not extinguish outstanding payment obligations or provisions intended by their nature to survive termination, including intellectual-property, confidentiality, data-protection, indemnity, and dispute-resolution obligations.
21. REFUNDS
Deposits, project payments, subscription fees, and other charges shall be refundable only in accordance with the specific refund policy or written agreement applicable to the relevant product or service.
Work already completed, resources already committed, third-party expenses already incurred, and services already delivered may be deducted from any refund that is legally or contractually due.
Nothing in this section affects any mandatory refund or consumer rights provided by applicable law.
22. FORCE MAJEURE
GWC Tech Hub Limited shall not be liable for delays or failures caused by events reasonably beyond its control, including natural disasters, war, civil unrest, government actions, widespread internet or telecommunications failures, power-grid failures, epidemics, pandemics, cyberattacks by third parties, labour disruptions, or major failures of third-party infrastructure.
The affected party shall use reasonable efforts to mitigate the impact of such events.
23. DISPUTE RESOLUTION
The parties shall first attempt in good faith to resolve any dispute through negotiation.
Where a dispute cannot be resolved through negotiation, the parties may pursue mediation, arbitration, or proceedings before a court of competent jurisdiction, as provided in the applicable agreement and subject to applicable law.
Nothing in this section prevents either party from seeking urgent interim or injunctive relief where legally appropriate.
24. GOVERNING LAW
Unless otherwise expressly agreed in writing, these Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria and the United Kingdom.
The parties submit to the jurisdiction of the competent courts of Nigeria, subject to any valid arbitration or dispute-resolution agreement between the parties.
25. AMENDMENTS
GWC Tech Hub Limited reserves the right to update these Terms from time to time.
Material changes affecting existing contractual rights shall take effect in accordance with applicable law and the terms of any existing agreement.
The latest version of these Terms may be published on the Company’s official website or otherwise communicated to Clients.
26. SEVERABILITY
If any provision of these Terms is held by a competent authority to be invalid, unlawful, or unenforceable, that provision shall be modified or severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
27. NO WAIVER
Failure by GWC Tech Hub Limited to enforce any provision of these Terms shall not constitute a waiver of its right to enforce that provision or any other provision in the future.
28. ENTIRE AGREEMENT
These Terms, together with any applicable proposal, quotation, invoice, SLA, PRD, SRS, service agreement, licence agreement, privacy policy, and other written agreement between the parties, constitute the agreement governing the relevant products or services.
29. CONTACT INFORMATION
For questions, notices, complaints, or legal correspondence relating to these Terms, please contact:
GWC Tech Hub Limited
Address: Nigeria & UK
Email: legal@gwctechhub.co.uk
Telephone: +2349038102599 or +44-7401630052
30. ACCEPTANCE
By engaging GWC Tech Hub Limited, making payment for a product or service, executing a project agreement, subscribing to a service, or using the Company’s products and services, the Client acknowledges and agrees to be bound by these Terms and Conditions, subject to applicable law.